Last Updated on August 20, 2024
Privacy Policy
At Tour Good Travel, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.
1. Information We Collect
We collect the following personal data:
- Names
- Email addresses
- Phone numbers
- Addresses
- Billing information
- Details about the tours and activities you book
This information is gathered through forms, account registration, and when you make purchases on our WooCommerce platform.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing and Bookings: To process and deliver the requested tours and services.
- Marketing Communications: To send promotional offers, newsletters, and updates (only with your explicit consent).
- Customer Support: To respond to your inquiries, resolve issues, and enhance your experience with us.
3. Data Sharing
We do not share your personal data with third parties except when required by law or necessary to fulfill our obligations (e.g., payment processing). We never sell your data to third parties.
4. Managing Your Data
If you have registered an account on our website, you can directly update your personal details, such as your phone number and address. For those who book through our registration system, you can manage and modify your data via your account.
If you need to request data deletion or correction, please contact us at info@tourgoodtravel.com.
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal data.
- Request corrections to inaccurate or outdated data.
- Request the deletion of your data.
- Withdraw consent for receiving marketing communications.
6. Legal Compliance
We comply with the following regulations:
- GDPR (General Data Protection Regulation) for users in the European Union.
- KVKK (Turkish Data Protection Law) as we are based in Turkey.
Cookies Policy
Tour Good Travel uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. This Cookies Policy explains what cookies we use and how you can control them.
1. Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
- Analytics Cookies: We use these cookies to analyze how visitors interact with our website, helping us improve user experience.
- Marketing Cookies: These cookies track your browsing habits to deliver personalized ads based on your interests.
2. Third-Party Tracking Technologies
We use the following third-party services:
- Google Analytics: Tracks and reports website traffic for analysis purposes.
- Facebook Pixel: Helps us track conversions from Facebook ads and optimize our advertising efforts.
- Hotjar: Provides insights into user behavior through heatmaps and session recordings.
3. Managing Cookies
You can control and manage cookies through your browser settings. You can also opt out of certain tracking technologies via their respective platforms (e.g., Google and Facebook).
4. Legal Compliance
We comply with GDPR and KVKK regulations, ensuring that users are informed about cookie usage and can manage their consent preferences.
Contact Us
If you have any questions, comments, or requests regarding the policies, please contact us at:
Tour Good Travel
Address: Isik Sok. No.12 Sultanahmet, 34122 Istanbul, Turkey
Email: info@tourgoodtravel.com
Phone: +90 212 517 9906